Key Points:
• Confidentiality is Fundamental:
Always treat patient information as confidential. Only share details with others involved in their care or when legally required.
• Secure Record Keeping:
Ensure all patient records (digital and paper) are stored securely, protected against loss, damage, or unauthorised access.
• Data Protection Compliance:
Follow relevant data protection laws, such as the UK GDPR and the Data Protection Act. Be aware of your responsibilities as a data handler.
• Minimal Disclosure:
Share only the minimum necessary information when disclosure is justified — always with the patient’s best interest in mind.
• Access and Transparency:
Patients have the right to access their records. Respond to requests professionally, within the required timeframes, and without unnecessary delay.
• Use of Technology:
Be cautious when using digital communication (e.g., email, text, online systems). Ensure appropriate encryption and secure platforms are in place.
• Team Responsibility:
Every member of the dental team has a duty to uphold patient confidentiality.
By maintaining and protecting patients’ information, we safeguard their dignity, uphold professional standards, and reinforce trust in our care.
